IBM Business Analytics for telcos

Leverage business intelligence, performance management and predictive analytics to increase revenue and improve operations

IBM® Business Analytics solutions make telecommunications service providers better equipped to leverage vast volumes of information to make more intelligent decisions and link toplevel strategies with departmental plans. Wireline telcos, wireless network operators and cable operators can:

• Predict and prevent subscriber churn—while attracting new customers
• Leverage dashboards and scorecards to analyze financial and operational performance
• Optimize customer service and call center operations with dashboards and alerts
• Analyze cross-platform advertising performance to drive new revenue streams
• Improve asset utilization and optimize related labor costs

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